What you should know about ordering, delivery and payment

Delivery - collection and payment

We deliver personally...

Personal delivery (daily, except Sundays and Mondays) to:


NL: Vaals, Gulpen, Maastricht, Heerlen and the places nearby


D: Aachen, Kohlscheid, Würselen to Alsdorf, Stolberg to Eschweiler


B: Kelmis, Eupen, Aubel, Verviers and the places nearby


Please specify the desired delivery date (day and time) with your order.


To all other regions and cities we send with parcel services.

Delivery and opening times

Opening times:

Monday:

closed

Tuesday until Saturday:

10:00 a.m. - 18:00 p.m.

Sunday: 12:00 p.m. - 17:00 p.m.


Delivery:

We deliver (and send) every day except Sundays and Thursdays.


Pickup:

Collection is possible during our opening times or by arrangement.

We look forward to getting to know you personally.

Delivery costs payment

Frosso delivers personally:

region Limburg (NL), Aachen (D) or Eupen (B)

Minimum order value: EUR 25 Goods value up to EUR 50:

EUR 5 delivery cost

Goods value from EUR 50:

EUR 3 delivery cost


Shipping costs with parcel service to NL, D and B:

EUR 6,90 shipment fee

For all other countries we calculate the cost price.


Payment:

All common payment methods are possible via our e-shop.

How to find us:

In Vaals-Lemiers, directly on the main street and the village church. Free parking spaces are available.


The bus stop of the arriva bus line 350 (Aachen-Maastricht) is only 150 meters away from us. The bus timetable can be found here: timetable line 350

Orders from the Netherlands, Belgium and Germany, which we cannot deliver personally, are sent with a parcel service:

  • EUR 6,90 shipment fee
  • We only send refrigerated products after consultation and with a surcharge for the packaging. We do not send alcoholic beverages.


We send orders from all other EU countries with a parcel service:


  • We charge our own cost price of ca. EUR 12.00 per order (depending on country). We do not send refrigerated products or alcohol (wine)!


payment

Frosso offers all common payment methods.

01

Cash payment

Cash payment is possible for collection from the shop as well as for personal delivery.

02

SEPA transfer

You are welcome to transfer the invoice amount to our account in the Netherlands

03

Pay Pal

PayPal payment is possible for all online orders via our e-shop

04

Credit card

We accept VISA and Mastercard credit cards. This payment option exists for online orders and for payments in the shop.

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